· I am trying to print in color but it only prints in one color. What can I do to fix this?

Usually when a printer sits without unused for a long time, it can cause the cartridge nozzle to dry up. Which can cause the cartridge not to print or colors to be skewed. The optimal way to solve this problem is by Soaking the cartridge. *ONLY for remanufactured ink cartridges

· How much printer ink is in a remanufactured cartridge compared to a name cartridge?

Many companies' compatible and remanufactured cartridges are weighed out to match the specifications of a genuine cartridge. Make sure your vendors weigh the cartridges to ensure that the remanufactured and compatible cartridges weigh the same as a genuine cartridge.

· If I buy remanufactured ink cartridges, how long can I keep them without opening them?

The majority of products have a shelf life of about one year. Once you are ready to use the cartridge, if you notice that the prints are faded or streaked it might not necessarily mean the cartridge cannot be used. The problem could be a clogged nozzle. The best way to solve this problem is by soaking the cartridge.

· What is a printer driver and why do I need one?

A printer driver is software that translates data and instructions from your computer to your printer. The driver describes the text, image, etc. to be printed and translates it into the printer language of the printer. You need a printer driver to print.

You can use the driver to change the printer settings such as printing in color and the paper size.

You should update your printer driver on a regular basis because having the latest printer drivers installed will greatly improve your printer's performance.

· How can I setup my printer on a network?

When adding a printer the Add Printer Wizard will ask you to select a printer, select Connect to This Printer and enter the name of the network printer. If you don’t know the name, select Browse for a Printer to search through a list of shared printers.

If the network printer uses an Internet address, select Connect to a printer on the Internet and enter the address in the URL box. The Add Printer Wizard will guide you through the installation process.

· How do I update my printer driver?

Most printer manufacturers offer current drivers on their websites for free.

Updating Instructions:

1. Click on Start and scroll to Settings or Control Panel (depending on your version of Windows)
2. Select Printers folder
3. Right-click the printer whose driver you wish to update.
4. Scroll down to Properties and then the Details or Advanced tab. Click on New Driver.
5. If a warning box pops up, click Yes.
6. Click Have Disk, and click Browse to get access to the folder containing your updated drivers.
7. Follow the on-screen installation instructions. (It's best to reboot your computer when you have finished installing).

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